Q: Do you accept HMO?
A: No, HMO requires that you must stay within their network.

Q: Do you lease products and sell products on installments?
A: Yes, HTMS lease the products and sell the products on installments. The interest is 0% if the full payments are made within six months.

Q: Do you make house call?
A: Yes, we do. The minimum charge is $45.00.

Q: Do you sell used products?
A: Yes, we also provide 3 months free labor warranty on most products. The used products are fully tested and undergo thorough inspection and overhaul. The average sale price of a used product is 70% less than the new price.

Q: How far you go from San Jose to make repairs?
A: We can go up to 150 miles from San Jose, CA to perform the repairs.

Q: Do you make deliveries?
A: Yes, we make deliveries within 150 miles from San Jose, CA. A minimum charge applies if the delivery site is more than 5 miles from the store location.

Q: Do you buy used DME products?
A: In most cases we do not buy used products. We will accept consignments for a fee.